ENHANCING GROUP DECISIONS WITHIN SOCIAL MESSAGING APPLICATIONS

Number: 20200135206
Published: 2020-04-30
Filed: 2019-12-23
Assignee: Disney Enterprises, Inc.
Inventors: HEBERT; Jennifer, MUTALIPASSI; Anthony, LEWERKE; Nicholas, KARAYAN; Levon
CPC: G06Q30/0631; G10L15/26; H04W4/21; G06Q10/02; H04L51/52; H04W4/12; H04L65/403; G06Q30/06; H04L51/216
Verdict: Set aside social messaging feature, business
Source: Google Patents · FreePatentsOnline

Abstract

Techniques to enhance group decision-making within messaging platforms. A conversation thread between two or more participants is analyzed. One or more keywords occurring in the conversation thread that are associated with an event characteristic are identified by comparing messages of each of the two or more participants against a keyword listing. Natural language processing is used to determine a contextual use of the one or more keywords. One or more events relevant to the event characteristic and the contextual use are determined. An application programming interface is used to locate and retrieve event-related information for the one or more events.

Background

TECHNICAL FIELD

The disclosed technology relates generally to group decision-making, and more particularly, to enhancing group decision-making within social messaging platforms.DESCRIPTION OF THE RELATED ART

More and more, people are planning their social lives using their mobile devices. Messaging platforms, such as group chat applications, allow two or more people to communicate simultaneously over a communication network. Mobile communication through messaging applications and social media has become the preferred method of communicating, especially among the younger generations.BRIEF SUMMARY OF EMBODIMENTS

Various embodiments of the disclosed technology are directed to enhancing social group decision making within a messaging platform. Such decisions may include a movie to view, a play to attend, or a musical concert to see, among others. The technology disclosed herein analyzes conversations between groups communicating using messaging platforms. In various embodiments, the technology identifies contextual references to events and activities and provides relevant information to the group. The information is presented within the messaging platform. This eliminates the inefficiency and friction injected into group decision making by providing the relevant information to the group in the location for which the group is making plans. The technology disclosed herein helps make group decision-making about social gatherings/group entertainment faster, easier,

Claims

1. A computer-implemented method, comprising: analyzing, in real-time, a conversation thread between two or more participants communicating using a messaging platform; identifying one or more keywords occurring in the conversation thread that are associated with an event characteristic, wherein the one or more keywords are identified by comparing messages of each of the two or more participants against a keyword listing stored in a database; using at least natural language processing to determine a contextual use of the one or more keywords; determining one or more events relevant to the event characteristic and the contextual use; using an application programming interface to locate and retrieve event-related information for the one or more events from an event information server; and displaying the event-related information to at least one participant of the two or more participants. 14. A non-transitory computer-readable medium having instructions stored thereon, that when executed by a processor, performs operations of: storing event-related information for a plurality of events in a memory; monitoring, in real-time, a conversation between two or more participants through a messaging platform over a communication network; identifying one or more keywords associated with at least one event of the plurality of events, wherein the one or more keywords are identified by comparing messages of each of the two or more participants against a keyword listing stored in a database; determining one or more relevant events based on the one or more keywords; locating and retrieving event-related information for the one or more relevant events from the memory; and displaying the event-related information to at least one participant of the two or more participants. 20. A system, comprising: one or more computer processors; and a memory containing a program which, when executed by the one or more computer processors, performs an operation comprising: analyzing, in real-time, a conversation thread between two or more participants communicating using a messaging platform; identifying one or more keywords occurring in the conversation thread that are associated with an event characteristic, wherein the one or more keywords are identified by comparing messages of each of the two or more participants against a keyword listing stored in a database; using at least natural language processing to determine a contextual use of the one or more keywords; determining one or more events relevant to the event characteristic and the contextual use; using an application programming interface to locate and retrieve event-related information for the one or more events from an event information server; and displaying the event-related information to at least one participant of the two or more participants.