Application (pre-grant publication)
Ensuring User Data Security While Personalizing a Social Agent
- Number
- 20220398385
- Published
- 2022-12-15
- Filed
- 2021-06-11
- Assignee
- Disney Enterprises, Inc.
- Inventors
- Fidaleo; Douglas A.
- CPC
- G06N5/04; G06F40/216; G06F40/186; G06F21/6245; G06F40/174; G06F40/35
- Verdict
- Set aside data-privacy feature, security/business
- Source
- Google Patents · FreePatentsOnline
Abstract
A social agent system includes a computing platform having processing hardware and a system memory storing a social agent software code. The processing hardware is configured to execute the social agent software code to receive, from a client system, input data provided by a user of the client system when the user is interacting with the social agent system using the client system, and to select, using the input data, a dialogue template for responding to the user. The dialogue template includes one or more placeholder fields to be filled by the client system to create a personalized dialogue for responding to the user. The processing hardware is further configured to execute the social agent software code to deliver, to the client system, the dialogue template including the one or more placeholder fields to be filled by the client system to create the personalized dialogue for responding to the user.
Background
BACKGROUND
A characteristic feature of human social interaction is personalization. For example, when two people interact repeatedly in a similar manner, such as greeting one another, a variety of different expressions may be used despite the fact that a generic “hello” would be adequate in almost every instance. Instead, a human speaker may select expressions for use in an interaction with another person based on whether that person is a child, a teenager, or an adult, as well as based on their personal history of interactions with the other person. In order for a non-human social agent to engage in a realistic interaction with a user, it is desirable that the social agent also be capable of varying its form of expression in a personalized and seemingly natural way.
Personalizing the responsiveness of a social agent during an interaction with a particular user has typically required the system providing the social agent to acquire and store user data as part of an overall user profile including demographic and geographic details describing the user, as well as a history of previous interactions with the user. However, concerns regarding personal privacy, data security, and liability for data breaches make it increasingly advantageous, for users and system administrators alike, to provide users with the ability to restrict access to their personal user data while continuing to enable use of such data to personalize their interactions with a social agent.